Everything in the platform, today.
Every feature listed here is live functionality in Doctor My Number — not a roadmap promise.
For patients
Digital Tokens
Book your place in a doctor's queue remotely and hold it on your phone.
Browse Without an Account
See clinics, doctors, and public queue status before you ever sign up.
Queue Tracking
Refresh-based queue status showing the token being served and patients ahead.
Queue Notifications
Token-call and cancellation actions can attempt pushes to registered mobile devices; delivery depends on device and service configuration.
Wallet & Refunds
A convenience-fee wallet with automatic refunds on cancellation.
Browser-Based Portal
No app installation — the patient portal works in any modern browser.
For clinics & staff
Doctor-wise Queues
Independent token sequences per doctor — built for multi-doctor clinics.
Receptionist Workflow
Call-next, no-show marking, and a clear view of today's queue per doctor.
Availability Control
Doctors toggle availability; absence bulk-cancels and refunds booked tokens.
Under the hood
Engineering that keeps bookings and payments consistent.
Idempotent Booking
Duplicate-safe by design — a retried request can never create two tokens.
Ledger safeguards
Wallet movements are recorded in the transaction ledger. Online top-ups remain unavailable until a payment provider is enabled.
Audit Trail
Administrative actions and notification deliveries are logged for accountability.