Clinic queue management — Maharashtra

Skip the Queue.
See Your Doctor.

Find participating clinics and doctors, take a digital OPD token using available wallet balance, track the queue from your phone, and arrive when your turn is near.

Free to browse. A token costs ₹10 from your wallet — online top-ups launch soon.

Find a clinic

Find a participating clinic

Browse approved clinics by name, location, PIN code, or specialty. Book online when your verified wallet balance is sufficient.

The product

From search to your turn — on one screen.

A simple illustration of the search-to-queue journey. Clinic and queue information comes from participating practices.

Illustrative mockups — real values come from the live portal.

How it works

Four steps from home to the doctor's door.

1

Find your doctor

Search participating clinics and verified doctors by name, place, PIN, or specialty.

2

Take your digital token

Book when the clinic is accepting tokens and your wallet has the ₹10 convenience fee — your token holds your place.

3

Track your queue

Keep the tracker open to see queue status; it refreshes periodically while you are signed in.

4

Arrive when your turn is near

Use the displayed queue position and follow the clinic's instructions for when to arrive.

Who it's for

One platform, four clear ways in.

Patients

Find participating doctors, book eligible tokens, and track the queue from your browser.

Find a Doctor

Doctors

Complete professional verification, join clinics, and manage your availability and practice.

Join as Doctor

Clinics

Manage clinic onboarding, doctors, staff invitations, and doctor-wise queues.

Apply as Clinic

Medical Representatives

Share a referral code and follow attributed clinics and eligible ledger-backed earnings.

MR Signup
Under the hood

Built for real clinic operations.

Factual mechanics — nothing here is a promise we can't show in the product.

Digital OPD token

Each doctor runs an independent token sequence — multi-doctor clinics stay organised.

Receptionist-controlled queue

Call-next, no-show marking, and doctor-absence handling keep the queue honest.

Live queue status

Refresh-based position tracking — the portal shows the token being served and patients ahead.

Token-call notifications

Queue actions can attempt notifications for registered mobile devices. Delivery depends on device and service configuration; the portal tracker remains available.

Safe payments

Idempotent bookings, signed payment callbacks, and automatic wallet refunds on cancellation.

Secure patient portal

Authenticated access, rate limiting, and audit logging on administrative actions.

FAQ

Common questions.

What is Doctor My Number?

Doctor My Number is a clinic token booking and queue management platform. It lets patients of participating clinics book a digital token remotely, track the queue from their phone, and arrive when it's almost their turn.

Do I need an account to book?

You can browse clinics and view public queue status without an account. Booking a token requires signing in so your token, wallet, and booking history stay linked to you.

How do I track my queue?

After booking, open the patient portal and refresh the queue view — you'll see the token currently being served and how many patients are ahead of you.

Can I cancel my booking?

Yes. Cancelling a booked token refunds the convenience fee to your in-app wallet. See the Cancellation & Refund for details.

Is my information protected?

We collect only what's needed to provide the service and protect it with authenticated access, rate limiting, and audit logging. See our Data Protection page.

Your turn, minus the wait.

Find your doctor, take your token, and walk in when it's time — not hours before.